COVID 19 Updates

We appreciate your business and the trust you have placed in Reliant for financial advice and solutions that meet your needs. Throughout the pandemic, Reliant implemented service changes to protect customers and employees and keep our communities safe. Effective Monday, March 15, Reliant has restored normal service hours for the following branch lobbies: Ashland City Chattanooga James Campbell Lenox Main Office Murfreesboro Nashville Pike Springfield Tradewinds Other branch locations will maintain their current drive-thru service model with lobby visits by appointment. We will continue to maintain our company-wide mask mandate which requires all employees, customers and vendors who enter any […]

Effective Thursday, December 17, 2020, access to any Reliant branch lobby will be available by appointment only. Branches with drive-thru services will remain available during regular business hours. In addition, Reliant requires a face mask/covering to be worn when inside any of our locations. This requirement extends to all employees, customers and vendors. The health and safety of our employees, customers and communities remains Reliant’s top priority. We have protective protocols in place for in-branch visits to help decrease the risk of viral exposure and spread. These safety measures include maintaining the recommended 6-foot physical distancing between you and others […]

Effective Monday, December 14, 2020, the following branch lobbies will be available by appointment only:  Thompson’s Station  Maryland Farms  Kingston Springs  Capitol View (no drive-thru)  RiverBend  These branches will continue to offer drive-thru services during normal business hours.   We apologize for any inconvenience. 

We appreciate your business and the trust you have placed in Reliant for financial advice and solutions that meet your needs. When the pandemic began, Reliant implemented service changes to protect customers and employees and keep our communities safe. Effective October 1, Reliant has restored normal service hours for our branch lobbies. To ensure lobbies remain open for your convenience and help prevent the spread of the coronavirus, we ask you to please wear a face mask or covering while inside our branches. For safety and identification purposes, you may be asked to lower your mask briefly upon entrance. If […]

Last week, Reliant began reopening lobbies with added precautions and limited hours, as part of a phased initiative to move towards our normal business model as we continue navigating through the COVID-19 pandemic. As part of a phased plan to return our business model to normal, Reliant has begun to reopen lobbies – with added precautions and limited hours. Though all Reliant locations have maintained normal operating hours during the pandemic, the service model changed to drive thru, phone and digital access with lobby visits by appointment only. On May 26, we reopened these branch lobbies with hours of 9 […]

The CDC has launched a new self-assessment tool that guides users through a list of questions to determine their risk of infection. If the user is determined to be at risk, they are connected to additional resources and medical professionals. Click here to access the self-assessment tool. CDC guidelines recommend calling your doctor if you think you have been exposed to COVID-19 and develop symptoms, including fever, cough or difficulty breathing. Symptoms may appear 2-14 days after exposure. To help prevent the spread of this virus follow these CDC guidelines: Avoiding close contact with those who are sick. Covering coughs […]

During these unprecedented times, we are following CDC social distancing guidelines and taking proactive steps to help reduce the spread of the coronavirus (COVID-19). Please know the health and well-being of our customers, our employees, and our communities is our top priority, and we are closely monitoring the pandemic. Effective Friday, March 20, 2020, we will temporarily close all Reliant branch lobbies to appointment only. To schedule a branch appointment, please contact your local banker during bank business hours. Prior to scheduling a branch appointment, we ask you to let us know if you have traveled out of the state […]