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Mortgage Receptionist – Little Rock, AR

Reliant Bank is a full-service commercial bank that provides customer service from its website, mobile app, via telephone and from 17 retail locations in Davidson, Hamilton, Hickman, Maury, Robertson, Rutherford, Sumner, and Williamson Counties in Tennessee. Reliant’s mortgage division is housed in Brentwood, Tennessee, but provides mortgage services nationally. Reliant offers a variety of deposit, lending, and mortgage products and services to business and retail customers. The bank’s vision is to be the best financial institution at building and being a part of the communities served, one customer at a time. The company intends to continue building the Reliant brand across its markets and remains committed to building long-term value for its shareholders. We are currently seeking a Mortgage Receptionist. This presents an excellent opportunity for a motivated professional to work in a challenging and rewarding environment. This non-exempt position reports to the Loan Production Office Director.

For additional information, locations and hours of operation, please visit reliantbank.com.

PURPOSE OF JOB

The Receptionist is responsible for general, day-to-day administrative duties to ensure that the office runs smoothly.

JOB DUTIES AND RESPONSIBILITIES

  • Answers phones and ensures that calls get directed properly
  • Greets visitors and ensures that visitors get treated properly and given excellent service
  • Ensures that, prior to departing each day, the office is cleared of personal consumer data, that desks are organized, that filing cabinets are locked, and that the printing area is cleared of printed materials
  • Coordinates all service calls for computer, phone, printer and copier support;
  • Ensures that shredder bins have capacity
  • Ensures that the office is presentable and professional to maintain the proper corporate image
  • Ensures that the kitchen area is cleaned
  • Promotes the Bank’s products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity
  • Provides services that aligns with Reliant Bank’s Brand Promise: We are a growing community of friends – one relationship at a time

JOB REQUIREMENTS AND QUALIFICATIONS

  • College degree or equivalent professional experience preferred
  • Ability to communicate effectively through writing, speaking and listening
  • Outstanding organization and attention to detail skills
  • Outstanding interpersonal skills
  • Strong analytical and problem resolution skills
  • Ability to multitask and work efficiently under time constraints, in a fast-paced environment
  • Ability to provide superior level of customer service
  • Proficient computer skills to input and retrieve data in loan operation systems
  • Ability to produce documents and spreadsheets, and to maintain database
  • Good organizational skills
  • Ability to provide superior level of customer service

Reliant Bank offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, short term disability, long term disability, 401(k), paid time off and volunteer time.  Qualified candidates may submit their resume via e-mail to HR@reliantbank.com.   Reliant Bank is an Equal Employment Opportunity/Affirmative Action Employer.

 

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