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Mortgage Loan Processor - Remote

Reliant Bank is a full-service commercial bank that provides customer service from its website, mobile app, via telephone and from 27 retail locations in Cheatham, Davidson, Hamilton, Hickman, Maury, Montgomery, Robertson, Rutherford, Sumner, and Williamson Counties in Tennessee. Reliant’s mortgage division is housed in Brentwood, Tennessee, but provides mortgage services nationally. Reliant offers a variety of deposit, lending, and mortgage products and services to business and retail customers. The bank’s vision is to be the best financial institution at building and being a part of the communities served, one customer at a time. The company intends to continue building the Reliant brand across its markets and remains committed to building long-term value for its shareholders. We are currently seeking a Mortgage Loan Processor. This presents an excellent opportunity for a motivated professional to work in a challenging and rewarding environment. This exempt non-exempt position reports to the Mortgage Processor Manager.

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Responsible for the timely processing and closing of mortgage loans for qualified clients.   Maintains loan quality by adhering to procedures to meet compliance requirements and underwriting guidelines. Provides superior customer service to internal and external customers.



· Reviews residential loan applications and DU/LP findings to verify all data is complete.

· Reviews each file to ensure that all information is accurate and correct

· Follows up with appropriate parties to make certain that all information and documentation are received in a timely fashion

· Prepares loan files for submission to underwriting

· Submits application to automated underwriting for approval

· Monitors all files for potential quality control issues

· Reviews appraisals & title documents for accuracy

· Sends verifications of employment and deposits as required

· Delivers loan packages to underwriter for final approval

· Reviews all appraisals upon receipt for accuracy and completeness and highlights pertinent portions of the appraisal to show it was reviewed before submission to investor

· Updates OpenClose with status information daily

· Reviews title binders to verify borrowers, sellers, property details, judgments, lien restrictions, exceptions and all other title related data are accurate and satisfactory

· Reviews all types of homeowner’s insurance policies to ensure sufficient dwelling coverage and investor/agency requirements are being met

· Reviews all fees/costs associated with loans to ensure state and/or federal compliance regulations are being adhered to, including but not limited to conducts state and/or federal high cost calculations, anti-predatory lending calculations, etc.

· Reviews closing and funding conditions, and documents in borrowers file to ensure conditions can be met

· Reviews and approves trust agreements, power of attorneys, leasehold agreements, deeds, etc.

· Comprehensive understanding and ensure HVCC, TILA and RESPA guidelines are being adhered to

· Re-verifies data within loan application to include, but not limited to employment, social security number(s), OFAC hits, owner of record on title, flood certificates, sales contracts, etc.

· Attends seminars and training, reads mortgage and investor publications to stay current with loan products, guidelines, regulations, and requirements

· Promotes the Bank’s products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity

· Provides services that aligns with Reliant Bank’s Brand Promise: We are a growing community of friends – one relationship at a time


· College degree or equivalent professional experience preferred

· Five or more years of mortgage loan processing experience

· Proficient understanding of mortgage banking concepts and regulations

· Knowledge of agency and investor regulations and guidelines – FNMA, FHHLC, FHA, and VA

· Ability to communicate effectively through writing, speaking and listening.

· Outstanding organization skills

·  Detail oriented approach to processing checklist protocol

· Pipeline management in compliance with agency, federal, and state guidelines

· Proficient computer skills to input and retrieve data in loan operation systems

·  Knowledge of Calyx Point LOS and DU and LP AUS preferred

· Ability to produce documents and spreadsheets, and to maintain databases

· Proven ability to organize, prioritize, and execute responsibilities with minimal supervision

· Ability to provide superior level of customer service


Reliant Bank offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, short term disability, long term disability, 401(k), paid time off and volunteer time.  Qualified candidates may submit their resume via . Reliant Bank is an Equal Employment Opportunity/Affirmative Action Employer.


Ready to apply now?

Click the link below to create a profile and apply.

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