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Loan Processor – Knoxville, TN

Reliant Bank is a full-service commercial bank that provides customer service from its website, mobile app, via telephone and from 27 retail locations in Cheatham, Davidson, Hamilton, Hickman, Maury, Montgomery, Robertson, Rutherford, Sumner, and Williamson Counties in Tennessee. Reliant offers a variety of deposit, lending, and mortgage products and services to business and retail customers. The bank’s vision is to be the best financial institution at building and being a part of the communities served, one customer at a time. The company intends to continue building the Reliant brand across its markets and remains committed to building long-term value for its shareholders. We are currently seeking a Loan Processor in Knoxville, TN. This presents an excellent opportunity for a motivated professional to work in a challenging and rewarding environment. This non-exempt position reports to the Loan Production Manager.

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PURPOSE OF JOB

This position processes approved consumer real estate and consumer loan applications and transmits loan document packages.

JOB DUTIES AND RESPONSIBILITIES

  • Provides exceptional customer service to internal and external customers
  • Works with a sense of urgency while keeping excellent attention to detail
  • Orders Flood Certifications on loan files ready to close
  • Creates closing packages and coordinates closings with dealers, title companies, and consumers
  • Applies for title, following up with counties and states to insure timely perfection of title.
  • Updates ticklers and spreadsheets
  • Monitors pipeline to ensure timely return of title polices and deeds to insure perfection of our lien.
  • Follows up for insurance policies payment and to insure we have coverage.
  • Processes daily mail accordingly
  • Stacks return closing packages and sends emails to dealers for remaining needs list items when needed
  • Assists in monitoring pipeline for remaining needs list items and follows up with dealer to obtain them.
  • Promotes the bank’s products and services whenever possible; participates in bank sponsored events, networking and volunteer opportunities at every opportunity
  • Provides service that aligns with Reliant Bank’s Brand Promise:  We are a growing community of friends – one relationship at a time

JOB REQUIREMENTS AND QUALIFICATIONS

  • College degree or equivalent professional experience preferred
  • Two to four years of loan processing experience preferred
  • Experience with Manufactured Housing lending processes and procedures preferred
  • Experience with LaserPro and Fiserv/Navigator preferred
  • Ability to communicate effectively through writing, speaking and listening
  • Strong organizational and prioritization skills
  • Ability to negotiate and follow-up
  • Good Microsoft Word and Excel skills
  • Demonstrate a commitment to accuracy and quality while meeting deadlines
  • Maintain a professional image with public interaction

Reliant Bank offers competitive compensation and full benefits including medical, dental, vision, health savings accounts, flexible spending accounts, life insurance, short term disability, long term disability, and 401(k).  Qualified candidates may submit their resume to https://secure.entertimeonline.com/ta/InpReliant.careers?ApplyToJob=302134208 . Reliant Bank is an Equal Employment Opportunity/Affirmative Action Employer.

 

 

 

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