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Alerts

Inclement Weather – Friday, February 19

February 19, 2021

We are continuing to monitor road conditions. Branches in the following counties will be open 10 a.m. – 4 p.m. on Friday, February 19:

  • Cheatham
  • Davidson
  • Hickman
  • Maury
  • Montgomery
  • Robertson
  • Rutherford
  • Sumner
  • Williamson

All other locations will be open during normal business hours. Access to any Reliant branch lobby will be available by appointment only. Branches with drive-thru services will remain available during scheduled business hours. In addition, Reliant requires a face mask/covering to be worn when inside any of our locations. For more information on lobby access, visit reliantbank.com/covid19. Account access remains easily available at reliantbank.com, the mobile app and our ATMs.

Inclement Weather Alert

February 18, 2021

Due to hazardous road conditions, branches in the following counties will be closed on Thursday, February 18:

  • Cheatham
  • Davidson
  • Hickman
  • Maury
  • Montgomery
  • Robertson
  • Rutherford
  • Sumner
  • Williamson

All other locations will be open during normal business hours. Account access remains easily available at reliantbank.com, the mobile app and our ATMs.

Inclement Weather Update

February 16, 2021

We are continuing to monitor road conditions. Branches in the following counties will be open 10 a.m. – 3 p.m. on Wednesday, February 17:

  • Cheatham
  • Davidson
  • Hickman
  • Maury
  • Montgomery
  • Robertson
  • Rutherford
  • Sumner
  • Williamson

All other locations will be open during normal business hours. Account access remains easily available at reliantbank.com, the mobile app and our ATMs.

Inclement Weather

February 15, 2021

Due to hazardous road conditions, branches in the following counties will be closed on Tuesday, February 16:

  • Cheatham
  • Davidson
  • Hickman
  • Maury
  • Montgomery
  • Robertson
  • Rutherford
  • Sumner
  • Williamson

Account access remains easily available at reliantbank.com, the mobile app and our ATMs.

ATM Temporarily Out of Service

February 13, 2021

Our Nashville Pike ATM is temporarily out of service. To find a nearby ATM please click here or use the Reliant mobile app. You may also find a nearby fee-free MoneyPass® ATM by visiting https://www.moneypass.com/atm-locator.html. We apologize for any inconvenience.

Debit Card Alert:

Reliant Bank takes every precaution to protect your accounts. Because of recurring fraud, Reliant Bank declines foreign debit card transactions and places a temporary hold on the card to prevent unauthorized activity on the account. When a hold is placed, you will be unable to use your debit card until you confirm the purchase is authorized by calling 1-800-262-2024 – 24 hours a day, 7 days a week.

To prevent this from occurring, please let Reliant Bank know when you plan travel to foreign countries.

Skimmer Alert:  

There is an increased amount of debit card fraud among our cardholders.  We believe skimmers are the cause of most of this fraud.  A skimmer is a device placed on an ATM, gas pump, or similar machine where a debit/ATM card is swiped.  When the card is swiped it passes through the skimmer and on to the actual card reader, therefore providing the criminal with all debit card info from the magnetic strip.  The cardholder is unsuspecting because their transaction completes successfully.  The criminal then removes the skimmer once it has gathered numerous cardholder’s information and in turn conducts fraudulent transactions against those cardholders.

Please be cognizant when swiping your card at ATMs and gas stations.  If anything looks suspicious or out of the ordinary, please do not use that terminal.

How to Protect Yourself From Fraud

• Your Debit Card – Reliant Bank works with our debit card provider to minimize our customers’ fraud exposure.  Our provider has a Fraud Management Team which monitors our customers’ accounts to assess any suspicious activity.  From time to time you may receive a call regarding your account activity.  This is a protective measure in order to verify transactions on your account.  The Fraud Management Team will never ask you for your account number, debit card number or PIN.  If you are contacted by the Fraud Management Team and still have questions about your account, please contact your Reliant Banker for assistance.

• Protect Yourself from Skimmers - A skimmer is a device placed on an ATM, gas pump, or similar machine where a debit/ATM card is swiped and is designed to steal customer information.  More info

• Protect Yourself from Phishing - Phishing is a tactic scammers use to obtain customer information by crafting an email which looks like it is being sent from a legitimate organization, but when in fact it directs you to a bogus website to download malware and/or viruses or attempts to entice you to reveal sensitive personal information.  More info

• Protect Yourself from Vishing - Vishing is another tactic scammers use by leaving a voice message on your phone with instructions to call, often times, a toll free number where they request credit card numbers, PINs and other sensitive personal information.  More info

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